Electric Vehicle Towing Phoenix AZ – 24/7 Tesla, Rivian, Lucid & Hybrid Transport
24/7 EV Towing • Phoenix Metro
Phoenix’s Specialized Electric Vehicle Towing Service
If your EV is out of charge, disabled, or stuck in park, Freeway Towing & Storage provides safe electric vehicle towing across Phoenix with flatbeds and EV-specific loading equipment. We dispatch the nearest truck using TowBook and text a live ETA so you know exactly when help will arrive.
Every truck in our fleet carries skates, go jacks, and dollies so we can move EVs that will not roll freely without dragging tires or stressing drivetrain components.
- Average response time in Phoenix: 30 minutes or less
- EV-capable tools on every truck in the fleet
- No after-hours or holiday surcharges for standard light-duty towing
- Family-owned Phoenix towing company with trained EV handlers
Why Flatbed • Specialized Equipment • How EV Towing Works • Vehicles We Tow • Damaged EV Protocol • Cost • Where We Deliver • FAQs
EV-Safe Equipment on Every Truck
Electric vehicles often need more than a standard hook-up. If an EV is locked in park, has a dead 12V system, or cannot be shifted into transport mode, our drivers have the equipment to move it safely without dragging wheels.
- Important: wheel-lift towing without dollies can damage an EV drivetrain
- Vehicle skates: allow safe movement of non-rolling EVs in tight spots
- Go jacks: quickly lift and reposition wheels when a car is stuck in park
- Tow dollies: keep all driven wheels elevated during repositioning and recovery
- Flatbeds: preferred method for standard and long-distance EV transport
- Case-by-case wheel-lift with dollies: used when needed for low-clearance garages or tight parking lots
- All tools are stocked on every truck, not just specialty units
Why Electric Vehicles Require Specialized Towing
Electric vehicles cannot be safely towed using the same equipment used for gas-powered cars. The standard wheel-lift trucks you see most often will damage an EV, and in most cases will void the manufacturer’s warranty. Three things make EV towing fundamentally different.
Regenerative braking energizes the motor
When an EV’s drive wheels rotate while the vehicle is off, the motor acts as a generator and sends current back through the drivetrain. A standard wheel-lift tow that drags two wheels on the ground can damage the motor, inverter, and battery management system. The correct procedure is always the same: all four wheels off the ground, secured on a flatbed.
Manufacturer requirements specify flatbed transport
Tesla, Rivian, Ford, GM, Hyundai/Kia, Lucid, and every other major EV manufacturer require flatbed transport for any tow beyond a short relocation. Tesla’s owner manuals specifically permit wheel-lift or dolly transport only to reposition the vehicle for loading — and never beyond 35 miles. The Tesla Cybertruck requires a flatbed with a deck of at least 21 feet, which we dispatch when you tell us it’s a Cybertruck. Any extended distance, any freeway transport, any service-center delivery: flatbed.
High-voltage systems remain energized after a collision
After any significant collision, the EV battery pack should be treated as energized until a certified technician confirms otherwise. Stranded energy in damaged lithium-ion cells can cause electric shock and creates the risk of thermal runaway — battery reignition that can occur hours or even days after the initial impact. Our operators follow NFPA and NTSB guidance for handling damaged EVs from the moment we arrive on scene.
How Our Electric Vehicle Towing Process Works
We ask a few quick questions before dispatching: make/model, battery status, whether the car can shift into neutral, and your preferred destination. Then we send the right truck the first time.
- Smart dispatch: TowBook routes the nearest EV-ready truck to your exact pin.
- Safe loading: Driver uses skates, go jacks, dollies, and flatbed procedures as needed. If wheel-lift is required for access, we only do it with dollies and only when dispatch confirms it is necessary.
- Secure transport: Vehicle is moved to your home charger, public station, or service center.
- Live updates: You get ETA and status by text until drop-off.
Want more detail on EV-safe towing practices? Read our full guide: Electric Vehicle (EV) Towing in Phoenix.
Electric Vehicles We Tow in Phoenix
We tow every electric vehicle on the road in Arizona. If your EV isn’t listed below, call us — we tow it.
Tesla
Model S, Model 3, Model Y, Model X, and Roadster. All Tesla models are towed flatbed-only with Tow Mode activated when accessible. If the 12V battery is dead and Tow Mode can’t be enabled, we load using tire skates.
Tesla Cybertruck
The Cybertruck requires a flatbed with a deck of at least 21 feet — longer than a standard flatbed truck. When you tell our dispatcher “Cybertruck,” we send the right truck the first time. Cybertruck calls are dispatched 24/7 anywhere in the Phoenix metro.
Rivian
R1T, R1S, and the new R2 and R3 platforms. Approved tie-down points only — never over the battery pack or suspension arms.
Ford
Mustang Mach-E and F-150 Lightning. We’re equipped for the Lightning’s curb weight (over 6,500 lbs on Extended Range trims).
General Motors
Chevy Bolt EV/EUV, Equinox EV, Blazer EV, Silverado EV, GMC Hummer EV, and Cadillac Lyriq.
Hyundai, Kia, and Genesis
Ioniq 5, Ioniq 6, Ioniq 9, Kia EV6, EV9, and Genesis GV60.
Lucid, Polestar, Volvo, BMW, Mercedes, Audi, VW, Nissan
Lucid Air and Gravity, Polestar 2/3/4, Volvo EX30/EX90, BMW i4/i5/i7/iX, Mercedes EQ series, Audi e-tron and Q4 e-tron, VW ID.4 and ID. Buzz, Nissan Leaf and Ariya.
Damaged EV Handling, Storage, and Chain of Custody
Collision-damaged EVs are handled differently than routine breakdowns. Our operators follow documented procedures, secure proper pickup and delivery records, and coordinate handoff details with first responders, insurance teams, and receiving facilities when required.
- Dedicated quarantine storage is available for damaged EVs
- Clear chain-of-custody documentation from pickup to release
- Photo-documented intake and delivery records
- Manufacturer tie-down points and securement to spec
- EV-trained operators across all major electric vehicle platforms
Electric Vehicle Towing Price in Phoenix, AZ
Most EV towing calls use the same simple structure as our standard light-duty service: a hook fee plus loaded mileage. Price is based on the tow itself, not whether your destination is a charger, service center, dealership, or home.
- Typical base structure: $85 hook fee + $5 per loaded mile
- No after-hours surcharges: standard local EV tows are priced the same day or night
- No EV surcharge: when no skates, dollies, or go jacks are needed
- Extra labor applies only when required: locked steering, stuck-in-park status, difficult access, or specialty equipment use
👉 Use TowExact™ to estimate your tow price or call (602) 377-0036 for a live quote.
Where We Deliver EVs in Phoenix
We deliver EVs throughout the Phoenix metro to charging stations, homes, and major service destinations.
- Tesla Service Deer Valley: 21030 N 19th Ave, Phoenix
- Tesla Service Scottsdale
- Tesla Service Mesa
- Rivian Service Center Scottsdale
- Lucid Scottsdale
- Public fast-charging corridors: I-10, I-17, Loop 101, and Loop 202
Phoenix EV Towing Resources
Electric Vehicle Towing FAQs
Can a regular tow truck tow my Tesla?
No. A wheel-lift truck — the kind most often used for gas-powered cars — will damage an EV’s drivetrain by rolling the drive wheels with the motor acting as a generator. Every major EV manufacturer, including Tesla, requires flatbed transport for anything beyond a short repositioning move. Always confirm flatbed dispatch when you call.
How far can a Tesla be towed without a flatbed?
Tesla permits brief transport using approved dollies with all four wheels off the ground for a maximum of 35 miles, and only at the dollies’ rated speed. For any distance beyond that — and for any freeway transport — flatbed is required.
What do I do if my Tesla won’t wake up?
A dead 12V auxiliary battery is the most common cause. The touchscreen will be dark and Tow Mode can’t be enabled. Call us at (602) 377-0036 — in many cases, a 12V jump start will restore the vehicle without needing a full tow. If a tow is required, we’ll dispatch a flatbed with tire skates. If you’ve already called Tesla Roadside Assistance (877-798-3752), tell them you’d like Freeway Towing dispatched — we coordinate directly with Tesla on warranty and destination.
Can you tow my Tesla, Rivian, Lucid, or other EV?
Yes. We tow Tesla, Rivian, Lucid, Polestar, Ford Lightning, Mustang Mach-E, Hyundai Ioniq, Kia EV6/EV9, GM Hummer EV and Bolt, BMW i-series, Mercedes EQ, Audi e-tron, VW ID.4, Nissan Leaf, and most hybrid/electric models using EV-safe loading procedures.
Do you tow Tesla Cybertrucks?
Yes. The Cybertruck’s length requires a flatbed with a deck of at least 21 feet, and we dispatch the right truck when you tell our dispatcher it’s a Cybertruck.
Can you tow an EV with a dead battery?
Yes. A dead 12V battery means Tow Mode can’t be activated through the touchscreen. In that case, we load the vehicle onto the flatbed using tire skates that keep the drive wheels from rotating. A dead high-voltage battery doesn’t prevent towing — it just means you’ll need to be towed to a charger or service center.
Is it safe to tow a damaged EV right after a collision?
Not always immediately. A collision can compromise the high-voltage battery pack, and stranded energy can cause thermal runaway — battery reignition — hours or days after the impact. Our operators are trained to identify warning signs (smoke, hissing, off-gassing, swelling, unusual heat) and coordinate with first responders before moving the vehicle. Damaged EVs are stored in a designated outdoor quarantine area, away from structures.
Do you provide mobile EV charging?
We don’t provide on-site DC fast charging. What we do provide is fast flatbed transport to the nearest Supercharger, Electrify America, EVgo, or compatible L2 charger anywhere in the Phoenix metro — usually faster than waiting for mobile charging dispatch. We also handle 12V jump starts, which resolve most “won’t wake up” Tesla calls without a tow at all.
Are your operators trained for EV towing?
Yes. Our operators are trained in manufacturer Tow Mode and Transport Mode procedures, approved tie-down points, 12V access procedures, damaged-battery recognition, and NFPA-aligned protocols for high-voltage incidents.
Do you have skates, go jacks, and dollies on every truck?
Yes. Every truck in our fleet is equipped with skates, go jacks, and dollies so we can safely move EVs that are stuck in park or cannot roll.
Is flatbed towing required for electric vehicles?
Flatbed towing is the safest and manufacturer-required option for EVs. In access-limited situations like low-clearance garages, a wheel-lift may be used case-by-case only with proper dollies and EV-safe procedures.
Can you tow an EV from a low-clearance parking garage?
Yes. For garages and tight parking lots, dispatch may send equipment for a case-by-case wheel-lift with dollies to safely reposition the EV before full flatbed transport.
Do you charge extra just because it is an electric vehicle?
No. There is no EV surcharge when no skates, dollies, or go jacks are needed. Standard pricing is based on hook fee and loaded mileage.
How fast can an EV tow truck reach me in Phoenix?
Typical arrival times are 15-30 minutes depending on traffic and location. We dispatch by GPS and text live ETA updates so you can track progress.
Need Electric Vehicle Towing in Phoenix Right Now?
Our EV-ready tow trucks are on the road 24/7 and can usually reach you in 30 minutes or less. Call now and we will dispatch the closest truck.
📞 Call (602) 377-0036 – 24/7 EV Towing