What type of tow truck do i need?
There are two types of towing service. While both types of towing services will get the job done, there are specific reasons why to request either type of service. Not selecting the correct tow truck service can cause hundreds if not thousands of dollars in damages to your vehicle. Here is a breakdown of the different types of towing service.
Flatbed Tow Truck
Flatbed towing service is the safest way to tow a vehicle. The downside of flatbed towing service is that it is more costly and limited to service ares that it can be completed in. Because of this there are three things you should let dispatch know about while ordering your tow truck. First, flatbed tow trucks are larger than wheel lift tow trucks. The size of the tow truck matters when trying to tow your vehicle from small parking lots or parking garages. Because of this, it is important to let dispatch know of any limited space. Second, the type of vehicle you are driving effects your decision as well. Most all wheel, and four wheel drive vehicles will require flatbed towing service. Third, the condition of the rims and tires on your vehicle will also be a determining factor. Therefore if one or more of your tires are flat, or deflated you request a flatbed towing service.
Wheel lift Tow Truck
This is the fastest and cheapest form of towing. The difference between flatbed towing and wheel lift towing is how your car is loaded. A flatbed tow truck lifts the car onto the deck, while a wheel lift tow truck only lifts the front or rear axels off the ground. Wheel lift towing service is best for short tows out of smaller parking lots. Wheel lift towing service is not recommended for all-wheel drive or four wheel drive vehicles with out the use of dollies.
Where are you and where do you need to go?
Before you pick up your phone and start looking for a towing company you should know your exact location. Therefore, if you do not know the physical street address, then you are going to have to find out where you are. The best practice is to pull out your phone and pull up your map. Drop a pin on your exact location and the phone will populate an address. If that does not work, check your local surroundings and pick a business. Google that business and use that address as a reference point for pick up.
In order for dispatch to send out the appropriate tow truck you are going to need to know some basic information about your vehicle. Having this information ready will make the process much smoother and will allow dispatch to give you an accurate estimate of the cost for your towing service.
What is the year, make, model and color of your vehicle?
Does your vehicle have all 4 wheels inflated?
Are the keys with your vehicle and can it go into neutral?
How many passengers will be riding along if any?
What seems to be the general problem with the vehicle?
What Impacts the cost towing service?
The cost of towing depends on the type of tow truck you need and where you are located. Calculating rates is usually as follows. Tow hook + Milage. The hook is exactly as it sounds. The charge to load your vehicle. A company charging $3 per mile will charge the hook fee + $30 for a 10 mile tow. Click here to see our towing rates